Case Studies | Brussels AI Agency

AI & Automation Case Studies

A showcase of proven solutions demonstrating how we transform complex business processes into efficient, intelligent systems that save time and create value.

QGC Group: AI Assistants for Construction

The Challenge

Construction companies like QGC Group face high-volume administrative tasks across sales, marketing, HR, and project management. Managing these tasks manually is inefficient and distracts teams from core duties.

The Solution

Deployed a suite of specialized AI assistants on the Cassidy.ai platform. Each assistant is tailored to a specific department, integrating into existing workflows to automate repetitive tasks and provide intelligent support.

The Deployed AI Assistants

Sales

Drafts personalized emails, updates CRMs, analyzes sales calls, and creates action items.

Marketing

Generates on-brand content, localizes campaigns, and creates targeted cold email sequences.

Support

Triages support tickets, drafts context-aware responses, and escalates urgent issues automatically.

Meetings

Records meetings, generates summaries, updates the CRM, and assigns tasks post-call.

HR

Reviews internal policies, answers common employee questions, and helps ensure compliance.

RFP

Reads lengthy RFP documents, finds relevant answers, and drafts responses using past knowledge.

Outcome: QGC Group achieved significant efficiency gains across all departments. The AI assistants freed up valuable employee time, reduced administrative overhead, and improved consistency in communications and compliance.

The Saldo App: AI-Powered SaaS for Financial Analysis

The Challenge

Accounting firms spend hundreds of hours manually analyzing diverse financial documents, a process that is slow, error-prone, and difficult to scale.

The Solution

Designed and built a complete SaaS application that allows firms to securely upload financial documents, run sophisticated analyses using Gemini AI, and generate branded reports.

The Workflow

User Uploads
PDF / Excel
Gemini AI Analysis
Branded Report

Outcome: A market-ready MVP of a sophisticated SaaS application, demonstrating the ability to handle a full product lifecycle from concept to a secure, scalable AI tool.

The Bellus App: AI-Powered Email-to-Order Pipeline

The Challenge

Manually filtering high volumes of inbound emails to find and process customer orders is inefficient, time-consuming, and leads to missed revenue.

The Solution

Developed an automated system that ingests emails, uses Gemini 1.5 Pro to intelligently identify and extract order details, and pushes structured data into a Google Sheet.

The Automated Flow

Email Inbox
Make.com Mailhook
Gemini AI Analysis
Google Sheet

Outcome: The system transforms an unstructured email inbox into a structured, real-time order queue, drastically reducing manual labor and ensuring no order is missed.

Toruabi Project: Automate Calls & Integrate with Legacy ERP

The Challenge

The client needed to automate service orders from customer phone calls, but their core business ran on an outdated Navision ERP system with no modern API for integration.

The Solution

An end-to-end automation was engineered to transcribe calls using AI, use an LLM to classify intent, and deploy a custom RPA bot to interact with the legacy Navision system.

The Automated Flow

Call Recording
AI Transcription
RPA Bot
Navision ERP

Outcome: This solution successfully bridged the gap between modern AI and a legacy system, proving the ability to solve complex integration challenges where standard API connections are impossible.

Messente Project: Automated Content-to-Carousel Workflow

The Challenge

The marketing team was spending significant manual effort turning blog posts into branded, multi-slide carousels for social media. The process was slow and inconsistent.

The Automated Flow

  • Scrape & Summarize: An RSS feed triggers the workflow, fetching article content and using OpenAI GPT-4 to create a structured summary, which is saved to Airtable.
  • Generate Scenes & Images: A second OpenAI step converts the summary into compelling scenes. DALL-E 3 is then used to generate a unique, on-brand image for each scene.
  • Review & Approve: All content is populated in Airtable for human approval. Approved scenes are automatically sent to a design platform (Placid) to generate the final, branded carousel slides.

Outcome: The system turned a multi-hour creative task into a 5-minute review process. This is a direct example of automating a core marketing workflow, highly relevant to creative agencies.

Ebrex Project: Automated Logistics Rate Calculation

The Challenge

Manually calculating complex shipping rates was a slow, error-prone process, leading to inconsistent quotes and a poor customer experience.

The Solution

Built a system using the HERE API for route/distance data, with Google Sheets acting as a flexible database for complex pricing rules, to deliver real-time quotes via a web form.

The Data Flow

Web Form
HERE API
GSheets Logic
Real-Time Quote

Outcome: This automation replaced a slow manual process with an instant, accurate, and scalable quoting system, demonstrating expertise in building data-driven tools with complex business logic.